Privacy Policy

This privacy notice for TekLyft ("we", "us", or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you visit our website at https://teklyft.com or engage with us in other related ways, including sales, marketing, or events.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@teklyft.com.

1. What Information Do We Collect?

Personal information you disclose to us: We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us, book a call, or contact us.

This may include names, phone numbers, email addresses, business names, job titles, country/location, contact preferences, and billing/payment details processed via our secure payment gateway partners.

Information automatically collected: Device and usage information, IP addresses, browser characteristics, operating systems, language preferences, referring URLs, and device event information are collected automatically when you visit or interact with our Services for operational security and internal analytics.

2. How Do We Process Your Information?

We process your personal information for a variety of legitimate business reasons, including:

• To facilitate account creation, authentication, and user account management.
• To deliver and facilitate delivery of services to the user.
• To respond to user inquiries, offer support, and resolve potential issues.
• To send administrative details regarding your service, billing, or updates.
• To fulfill and manage your bookings, orders, payments, and subscriptions.
• To protect our Services from security threats and fraudulent activities.

3. What Legal Bases Do We Rely On?

Under the UK General Data Protection Regulation (UK GDPR), we only process your personal information when we have a valid legal reason to do so:

• Consent: When you give us clear permission for a specific purpose.
• Performance of a Contract: When necessary to fulfill our service agreements with you.
• Legal Obligations: Where necessary for compliance with applicable UK laws and regulations.
• Legitimate Interests: When reasonably necessary to achieve our legitimate business interests without harming your privacy rights.

4. When and With Whom Do We Share Information?

We do not sell your personal data. We may share information in specific circumstances, such as with trusted service providers who assist us in operating our infrastructure, payment processors, or during business transfers or legal compliance requests.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information, analyze traffic, and personalize your experience. You can adjust your browser settings to decline cookies if you prefer.

6. How Long Do We Keep Your Information?

We keep your personal information only for as long as necessary for the purposes set out in this policy, unless a longer retention period is required or permitted by law (such as tax or legal accounting requirements).

7. How Do We Keep Your Information Safe?

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no internet transmission is 100% secure.

8. What Are Your Privacy Rights?

Depending on your location (such as the UK or EEA), you have the right to request access to, rectification of, or erasure of your personal data, restrict processing, or opt out of direct marketing communications.

9. Contact Us About This Notice

If you have questions, concerns, or requests regarding this Privacy Policy or your data rights, please contact us at: